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Customer Service

 

Helping People Outside of Pretoria

To us it is very important that we help everybody, anywhere in South Africa, therefore we always strive to assist if any arrangements needs to be made. Currently we have customers all over South Africa but only one branch situated in Pretoria which is not withholding us from helping you! In some cases special arrangements can be made if you are buying a new vehicle. Car dealers arrange with the manufacturers so that the vehicle is brought to us before it is being transported to your town. So is many other options available.

 

Newsletters

Every quarter year, we send out newsletters to our customers to inform them about new products and systems, competitions, specials and other fun news!

 

Safety

Safety is the first word in our dictionary and it is of utmost importance to us! All our systems and adaptations comply with international safety standards, therefore it is also SABS approved. Since you will be driving your vehicle on public roads, your safety as well as the safety of others is a very important issue to consider. We are proud to support the "Arrive Alive" campaign of South Africa in this matter.

 

Warranties

Products manufactured or installed by Easy Drive are guaranteed for a period of 12 months from the vehicle delivery date, irrespective of the distance traveled.

Vehicles exported to countries outside South Africa, are warranted for a distance of 20 000km or for a period of 12 calendar months from the date of delivery of the vehicle to the original purchaser, whichever event shall occur first.

The warranty is valid only in those instances where the defect is acknowledged by our serviceman or authorized workshop. Easy Drive does not honor the warranty where its products have been tampered with by unauthorized workshops - this includes current as well as future defects.

For the warranty to be valid, the product must be booked in for a free check-up within 6 months from date of vehicle delivery.

 

How to get a Quote for an installation?

Due to so many types of disabilities, various systems and customizations needed in some cases, quotations is given personally to accommodate the customer's needs. Please see our "Contact Us" page for contacting details. Also make sure to check out our FAQ page.

 

Comments and Questions

Please feel free to leave us any comments or to ask any questions not covered in the FAQ (Frequently Asked Questions) page by clicking here.

 

 

 

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